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“Excellence is not an accomplishment.
It's a spirit, a never ending process.”

Lawrence M. Miller



Complete Development Matters - Your partner for sustainable improved performance. Specialist in Organisational Transformation and Leadership Development

The courage and stamina required for the journey to organisational success can be challenging. We partner clients to identify performance gaps using specialised diagnostic leadership and organisational tools. Then, working closely with stakeholders in a firm, confronting and respectful way, we facilitate the closure of these gaps.

Esmé Alfred founded Complete Development Matters (CDM) to partner organisations which seek to experience the value of investing in people development and effective leadership. Her clients include management and individuals in Hospitality & Tourism, Construction & Engineering, Mining, Banking, Telecommunications, Property Development and not-for-profit organisations.

Esmé brings to her clients the benefits of her 25 year experience in Human Resources Executive roles with Hyatt International Hotels. She has worked in collaboration with senior management in the Asia Pacific region on strategic planning, performance improvement and change management in fast-paced, competitive environments.

Being people-development orientated with a cross-cultural savvy, her professionalism in facilitation has been authenticated through various international projects including new property establishments, organisational change, re-structuring, operational audits and trouble-shooting.

Many Executives have been coached by Esmé to fulfilling and rewarding careers internationally. She has also successfully customised supervisory and management
training material for international audiences targeting how key executives can increase personal effectiveness to result in positive changes for organisations.

Areas of Expertise:
• Leadership Development
• Organisational Transformation
• Executive Coaching
• Team Building
• Group Facilitation
• Development of Trainers
• Workplace Mediation
• Executive Placement
• Succession Planning and Career Management

• Diploma in Training and Development from Slough College (U.K.)
• Certificate IV in Training and Workplace Assessment (Melbourne, Australia)
• Post-Graduate Diploma in Human Resource Management and Industrial Relations from the Royal Melbourne Institute of Technology
• Certified Executive Coach, Institute of Executive Coaching, Australia
• Accreditation with Human Synergistics in individual, team and organisational diagnostics (LSI, GSI, LI, OCI)

+61 438 883 838 ....e: esme@cdm-australia.com.au

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ABN 88 650 958 853
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